Customer Relations Resources

Developing good phone etiquette can help build better relationships with new and existing customers and increase sales. In addition to maintaining a courteous and pleasant... Read more

This online workshop provides a self-assessment and different approaches your company can use in understanding and responding to market changes. Read more

This free online business workshop will help you identify your company's target market by demographic, psychographic, behavioristic profiles, and more. Read more

This continuation webinar will walk you through the steps of creating goals, tracking your data, and reviewing reports through Google Analytics. Read more

Providing volunteer opportunities for your employees has benefits that reach beyond the workplace. Learn more about how you can build a Employee Volunteer Program.

How can small business owners strengthen their customer relationships? We asked this question to eight small business professionals to learn their best tips and tricks to building better customer relationships. 

During this webinar, you'll walk through the steps of how to set up Google Analytics so you can start getting data from your own website. Read more

Make sure to make your clients and customers feel your gratitude even if you're on a budget this holiday season.

2020 has been a difficult year for business owners and customers alike. Make sure to take time to thank those that stood beside you.

One of the areas most affected by the Covid-19 pandemic is the fitness industry, which is projected to lose around 10 percent of its revenue this year.

Any business can take advantage of a customer loyalty program to grow their company. Here's how to expand your brand's reach and improve customer retention.